This site uses cookies to offer you a better browsing experience. By continuing to use this site, you agree to our use of cookies. Find out more on how we use cookies.

Citizens’ Service Centre

Do you want to know something that is not included in the range of services offered on our website? The Citizens’ Service Centre (Bürgerservice) within the BMDW will try to answer all inquiries.

How to reach us?

Hotline: 0800-240 258 (toll-free number in Austria) or
Phone: (+43) 1 711 00-805555
e-mail: service@bmdw.gv.at
Fax: (+43) 1 710 85 73

Please address written information requests to:

Bundesministerium für Digitalisierung und Wirtschaftsstandort
Bürgerservice
Stubenring 1

1010 Vienna
Austria

Tasks and targets of the Service Centre

  • We provide insight and information about the BMDW's entire body of work
  • We are the interface to expert contacts in the different Directorates General and will assist you in getting in touch with them.
  • We are at your service from Monday to Friday from 8:00 to 16:00 CET.

Contact

Citizens’ Service Centre: service@bmdw.gv.at