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Communication Policy

The Federal Ministry for Digital and Economic Affairs has defined its Internet communication policy in compliance with the Austrian Internet Policy Convention for E-Government (only available in German).

The individual area rules describe conduct and restrictions in electronic communication with the BMDW.

E-Mail Policy

Behaviour of and restrictions to E-Mail Communications with the Federal Ministry for Digital and Economic Affairs are given according to the rules in Conventions for E-Government in Austrian public administrations.

BMDW does not accept virus and spam-suspected Mail. Both are eliminated from E-Mail traffic without warning. Hereby recomandations of chapter 5.1 of E-Mail Policy of public administrations (german only) are implemented.

For detailled Information on special items see below:

Adressformats for Organisational Units and Staff

Frequency of Checking Mails: Organisational mailboxes of BMDW are intercepted daily at minimum.
The pattern is, where ORG is to be replaced by the Organisational Unit (without dashes).

Staff of BMDW is addressed:
Special characters in names are represented as two characters (ä=ae, ö=oe, ü=ue, ß=ss). Please refer to our Staff-Directory for exact names and correllation to Organisational Units.

Valid E-mail Attachments

In the List of applicable Formats you can find those document formats that can be worked out by every E-Mail receiver in BMDW (including functional and organisational mailboxes); other formats are due to bilateral agreement.

Attachments of executable files (e.g.: .exe, .cmd, .bat, .hta, .mdb, .scr, .vbs, .wsc, .wsv etc.) and files with malicious code are not accepted. Blocked will be futhermore Video- and Audiofiles for entertainment (mpg, mpeg, mp3 etc.).
Sender and receiver of the Mail are notified of eliminated Attachments.

Size Limit

For external e-mails, the total size of incoming as well as outgoing e-mails is limited to 25 MB for performance reasons, in line with the practice of other administration bodies. In general, larger e-mails are rejected, and a notification on this is sent to the sender and recipient. In extreme cases, the server rejects e-mails without any comment in order to meet DoS attacks.

Note: To avoid size limits, compress your e-mail by ZIP or send attachments seperately with several e-mails. If this is not possible in a specific case, Ministry staff can send an IT request for one-time exception. Applications that exceed the limit on a regular basis must be implemented by way of data transfer.

Datatransfer Policy

Datatransfer with secured Webserver

BMDW uses web-based https-Transfer for transmission of large-sized data. There are projectbased account-groups consisting of BMDW-staff and external users with the Transfer-Server but no anonymous usage.
Requests for accounts are made by BMDW-projectmanagers.

Applicable Formats are based on BMDW's list of applicable formats
Single document limit is 300 MB.


Division Information Technology: